Visitors Guide
We provides essential information and guidelines to help patients, families, and visitors have a safe, comfortable, and respectful experience at VSM Hospital.
Visitors Guide – Patient Responsibilities
At VSM Hospital, our goal is to provide the highest quality medical care in a safe, respectful, and compassionate environment. To help us deliver the best possible treatment and ensure a smooth hospital experience, we have outlined a set of responsibilities for patients, their families, and visitors.
We kindly request all patients and attendants to familiarize themselves with these responsibilities during their visit or stay at the hospital. Your cooperation plays an important role in effective treatment and patient safety.
Medical Decisions
Patients and families are responsible for understanding and accepting the consequences of refusing treatment or not following the medical team’s advice.
Accurate & Complete Information
Complete, correct, and truthful information must be provided at all times, including during registration, medical consultations, treatment discussions, and billing procedures.
Clear Communication
Any unexpected changes in the patient’s condition should be promptly reported to the concerned medical staff to ensure timely and appropriate care.
Billing & Discharge Responsibilities
Patients or their attendants must ensure timely settlement of hospital bills or make necessary arrangements prior to discharge.
Visitor Guidelines & Visiting Hours
Visitors are expected to limit the number of attendants and strictly follow hospital visiting hours to maintain a safe, calm, and healing
Respect, Cooperation Conduct
Patients, attendants, and visitors must cooperate with hospital staff, respect hospital property, follow all rules and safety protocols, and respect the rights, privacy, and comfort of other patients.